How Not to Make a Sale
If you are an Indian IT outsourcing company do yourself a favor and hire an American sales person (or at least someone who can speak English clearly). If I can’t even understand a voicemail what would make me think we would have good ongoing communication. Someone translate this for me.
Listen to this Sales Call From India
I get about 4 of these a week from different companies. They drive me nuts.
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Craig Murphy on 11.10.2008 at 4:07 pm
the phone number was almost understandable
Luke on 11.10.2008 at 4:16 pm
I think he wants to know if you want to switch your Internet Service Providings.
http://www.youtube.com/watch?v=M8woC9B30zE
Adam Wiggall on 11.10.2008 at 4:17 pm
At least you had the good sense to let it go to voicemail.
A conversation would have been a lot harder to have (are you listening Sonicwall Level 1 support!).
Matthew Blancarte on 11.10.2008 at 4:17 pm
The salesman seems to know he isn’t going to be understood. You can hear him sigh about three quarters of the way through. lol
Cass on 11.10.2008 at 4:20 pm
My tongue lashing is that you misspelled tongue. But back to your voice mail: you should totally let them catch you live, and then make them repeat their chosen English name several times. And then you could say
“Sprechen sie Deutsch?”
“Se hablo espanol?”(yes, I realize the ? is wrong there)
“Parle Vous Francais?”
And just keep saying those things louder and slower until they hang up. But then, I am very easily amused.
Carri on 11.10.2008 at 4:22 pm
The only words I understood were “service” and “Thank You”. So, at least you know you’ll get your service with a smile. Now, what that service might be is another question entirely…
Ted Murphy on 11.10.2008 at 4:26 pm
@Cass:
CRAP! You are right. How in the world did that happen? It is right in one place and not the other. My bad.
Cass on 11.10.2008 at 4:33 pm
Ha, you obviously need an editor. Yes, I am available now that you ask
Erin on 11.10.2008 at 4:36 pm
I love the sigh as well!!!
Marisa on 11.11.2008 at 9:49 am
And because of these people, I am an unemployed tech support person.
Cosmin Ghiu on 11.13.2008 at 7:26 am
that message is a classic. i love the sigh toward the end and the “thank you” at the end, the rest? ….
BenSpark on 11.13.2008 at 7:36 am
Ted, you have to learn to do this. http://www.youtube.com/watch?v=J5z4Vs26-TI